Take Responsibility, Not Credit
Aside from improving your sales technique, you have to be mindful of the way you treat your employees.
Consider yourself as the team leader of your company. You are responsible for everything that goes on.
Your employees look to you for direction. They also support your effort.
However, if you want them to go the extra mile whenever necessary, you have to give them the credit.
There may be times when you have to take the blame for things that go wrong and give them credit for things that go right.
When they feel that you have their best interest at heart, they will be more inclined to find ways to increase the business’ sales.